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Fulfillment Policy

Last Updated: Feb 8, 2022

The following terms and conditions (the “Agreement”) administers the use of the website and services (“Services”) advertised and available on or at the website (the “Website”).

The Website is owned and operated by PrepAI (“PrepAI”).

The Website is offered subject to your (the “User” or “you”) acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be modified and published from time to time on the Website by PrepAI – including, Pricing, Refund, Privacy Policy and others. If you do not agree to this Agreement, please refrain from using the Website.

PrepAI offers a refund policy adhering to the policies mentioned.

1. Access & User Information

In order to purchase services on the Website, the User may fill the contact form on the Website (including filling out all required personal information). The User must notify PrepAI immediately of any breach of security or unauthorized use of its account.

PrepAI may change, suspend or discontinue the Services, Products, fees, charges and terms at any time, including the availability of any feature or content. PrepAI may also impose limits on certain features and Services or restrict User’s access to parts or all of the Services without notice or liability. The User certifies to PrepAI that if the User is an individual (i.e., not a corporation), the User is at least 18 years of age. The User also certifies that it is legally permitted to use the Website, and takes full responsibility for the selection and use of the Website. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.

2. Modification

PrepAI reserves the right, at its discretion, to modify this Agreement, fees, charges and terms at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Website by the User following such notification constitutes the User’s acceptance of the changes in the terms and conditions.

3. Payments and Fees

PrepAI may save User’s credit or debit card information, unless the User notifies PrepAI otherwise through an email to [email protected]

By accepting this Agreement, the User is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that the User is either the cardholder or have the cardholder’s express permission to utilize the card to effect payment. PrepAI may refuse to process a transaction for any reason or refuse Service to anyone at any time at PrepAI’s sole discretion. PrepAI will not be liable to User or any third party by reason of refusing or suspending any transaction after processing has begun.

Unless stated otherwise, all fees and payments are quoted in the U.S. Dollars and Indian Rupees. The User is responsible for paying all fees, payments, and applicable taxes associated with our Website and Services.

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4. Online Payment Security

PrepAI uses the secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by PrepAI or any outside party.

All transactions are performed under the 128 Bit SSL Certificate.

All transaction data is encrypted for storage within bank-grade data centers, further protecting your credit card data.

5. Refund Policy

Payment obligations are non-cancellable and, except as expressly stated in the Contract, fees paid are non-refundable. For clarity, in the event that the Customer downgrades any subscriptions from a paid subscription to a free subscription, the Customer will remain responsible for any unpaid fees under the paid subscription, and Services under the paid subscription will be deemed fully performed and delivered upon expiration of the term of the initial paid subscription. User’s discretion is advised before buying any plan.

6. Whitelabel Agreement

In terms of white-labeling, you rebrand a product or service as your own and resell it to customers. 

White-label fulfillment services are services where a team from Company A fulfills work on behalf of Company B’s clients.

Affiliates must be explicitly given permission to do these things on behalf of a company within a white label agreement in order to protect the company’s rights under the agreement.

7. General

No agency, partnership, joint venture, employee-employer, relationship, etc. is intended or created by this Agreement. You acknowledge that you have all the necessary permits to grant us with User’s personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.


If you have any questions concerning our fulfillment policy, please contact us at:

+91 7009935623

[email protected]